If you have any questions or problems ordering from the official Historic Scotland online ticket store, please contact us below.
Phone: 0131 668 8081
09:00am to 5:00pm GMT (Monday to Friday). Closed during
address: E-Commerce Team, Historic Scotland, Longmore House,
Website: www.edinburghcastle.gov.uk, www.historic-scotland.gov.uk or www.stirlingcastle.gov.uk
on the day of your visit you experience problems picking up your tickets from
the Ticket Machine or forget to bring your Print At Home tickets, please
contact Visitor Information inside
To find Visitor Information, walk over the drawbridge and turn right towards the ticket office. Visitor Information will be clearly signposted. Alternatively please ask our staff at the castle for assistance.
If on the day of your visit you forget to bring your Print At Home tickets, please proceed to the Fast Track Ticketing area within the Castle. Please ensure you have relevant identification as you may be asked for this.
To find the Fast Track ticketing area, walk over the drawbridge and turn left towards the ticket office. It will be clearly signposted. Alternatively please ask our staff at the castle for assistance.