Cookie Policy
Find out what cookies are and how they are used on our Historic Environment Scotland Ticketing website.
Like many websites, tickets.historic-scotland.gov.uk/webstore/ (the Service) use small files called cookies to help provide the best possible online experience for you.
Below, we explain what cookies are, what they do, how we use them, and how you can view or change your cookie preferences.
Who are we?
The Ticketing website is managed by Historic Environment Scotland, the lead public body established to investigate, care for and promote Scotland's historic environment. We're a non-departmental public body (NDPB) with charitable status.
We are committed to protecting your personal data and your privacy. Find out more about how we handle personal data in our privacy notice.
What are cookies?
Cookies are small pieces of text sent by your web browser on a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you.
Cookies can be either "persistent" or "session" based.
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Persistent cookies continue to exist after you finish your website visit. They are eventually deleted, often after 6 months or longer. They are used to help the Service recognise when you return to the site; these cookies will remember key information about you, such as your site preferences.
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Session cookies are deleted automatically soon after you finish your website visit, usually within 30 minutes. They are used to help the Service remember the status of your current visit, for example, a session ID might be stored to ensure you remain logged in.
You can remove cookies from your device at any time, and your device will automatically delete expired cookies.
First-party cookies entail a small text file that is stored on your computer when you visit a specific domain (website) and which cannot be shared with others. These cookies are set directly by the Service and only the Service can read them.
Cookies that do not originate from the Service are called ‘Third Party' cookies.
Such cookies are set by other digital services and are accessible by those services only. For example, if a webpage contains an embedded YouTube video, YouTube will set its own cookies to enable the video to work properly.
Some cookies are set by services for advertising purposes. For example, an advertising platform may set a cookie that recognises the online journey a user has taken across different websites. The advertising partner may set or read the cookies on other websites/services and link the users' activity on this Service. Third-party cookies are not set by the Service itself.
How we use cookies
We categorise cookies based on how they are used; this section will help you make broad choices about which cookies you set.
Essential cookies
These cookies let you use all the different yet essential parts of the Service. Without them, the Service cannot be provided. Therefore, they are sometimes called "strictly necessary" cookies.
For example, we use essential cookies to:
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remember your preferences (for example, whether you have given your consent for cookies to be set)
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remember security settings that affect access to certain content, for example, whether you are logged in, or for enabling consistent access to our web servers.
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enable certain essential services you need, such as a shopping cart
Performance cookies
These cookies help us ensure the website is working properly and they highlight when we need to fix issues or improve experiences.
While we do not collect data directly about each user's age, gender, or interests, we use Google Signals to receive anonymised data that groups and summarises information about the users who visit our Services. This includes the categorisation of users' ages, genders, and interests, which provides more context to our performance data.
Any performance cookies we use only collects anonymised data to protect your identity, so we cannot identify any individuals from this data. We do not collect any data on sex, political or religious beliefs, nationality, or postcodes through cookies.
You can manage what data Google stores about you, and whether it can
collect or share that data at
myadcenter.google.com/controls
Third-Party Personalised ad cookies
We use personalised ad cookies to understand your interests and show you relevant adverts based on your browsing habits.
We work with third-party advertising networks to display adverts (ads) for the products and services we offer. The personalised ad cookies we collect for the Service are outlined below under ‘The cookies we set' and within the cookie banner. You can choose to accept or reject these cookies by indicating your preference at the bottom of this page or within the banner.
These advertising networks may also be able to track your browsing across different websites. Giving or declining your consent for personalised ads does not change the online advertising you will see in general. It will only determine whether you will view the personalised ads our advertising networks present to you following your use of this Service.
The cookies we set
Essential cookies
Load balancer
|
Name |
Data stored |
Purpose |
Expires |
|
tickets.historic-scotland.gov.uk-affinity |
A unique identifier |
This cookie is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. |
End of session. |
|
tickets.historic-scotland.gov.uk-affinityCORS |
A unique identifier |
This cookie is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. |
End of session. |
|
ARRAffinitySameSite |
A unique identifier |
This cookie is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. |
End of session. |
Galaxy
|
Name |
Data stored |
Purpose |
Expires |
|
GTSASP.NET_SessionId |
Session ID |
This cookie is used by Galaxy for session purposes. |
End of session. |
|
IsMemberPortalCategoryGroup |
Session ID |
This cookie is used by Galaxy for session purposes. |
End of session. |
Security
|
Name |
Data stored |
Purpose |
Expires |
|
__cf_bm |
A random unique number or string of letters and numbers to identify your browser |
This cookie is used to identify and mitigate automated traffic to protect the site from bad bots. |
After 30 minutes |
|
__cfruid |
Session ID |
This cookie is used to identify and mitigate automated traffic to protect the site from bad bots. |
End of session |
Microsoft
|
Name |
Data stored |
Purpose |
Expires |
|
XANDR_PANID |
Unique randomly-generated value |
This cookie generates a value that enables the Microsoft platform to distinguish browsers and devices. |
Persistent |
|
Name |
Data stored |
Purpose |
Expires |
|
RestartURL |
Last active URL |
This cookie is to bring the user back to the proper category group after their session expires. |
After 24 days |
|
Queue-it |
Session ID |
This cookie allows sessions to be queued when there is a high volume of users. |
End of session |
Performance cookies
Google Analytics is an example of a first party cookie used for performance. Other organisations can't access your data or view cookies used by our website, and we do not sell your data to any third parties. We also do not allow Google to share our analytics data.
|
Name |
Data stored |
Purpose |
Expires |
|
_ga |
Browser ID |
This cookie is used to persist session state which means remembering data about the user. |
After 2 years |
|
_gid |
User ID |
This cookie is used to store and count pageviews using Google Analytics. |
After 24 hours |
|
_ga_T2238FXWS3 |
Session |
This cookie is used to persist session state which means remembering data about the user. |
After 2 years |
As we use Google Signals, there are some related third-party cookies that may be set, depending on if you have consented to be tracked by Google.
|
Name |
Data stored |
Purpose |
Expires |
|
CONSENT |
User ID and consent record |
Stores whether or not you have given consent to Google advertising to track you – this should prevent you being tracked by Google if you have not consented. |
After 400 days |
|
NID |
User preference |
Used to store your advertising preferences from Google |
After 180 days |
Third-party cookies
These cookies are set to allow us and our partners to improve how we advertise to you. Declining consent to advertising cookies does not mean you will not see advertising, only that the advertising may be less relevant to you.
Google Advertising, and Google Marketing Platform
Cookies set by Google's Marketing Platform will vary depending on the types of advertising you encounter. Not all of the cookies listed here might be set, even if you consent to marketing cookies.
|
Name |
Data stored |
Purpose |
Expires |
|
IDE |
User ID |
Links your usage of this website to your advertising profile at Google |
After 390 days |
|
anj |
Cookie ID |
This cookie by Microsoft denotes whether a cookie ID is synced with our partners. |
After 90 days |
|
receive-cookie-deprecation |
None |
This cookie identifies users' browsers to track group participation. |
After 180 days |
|
uuid2 |
Unique randomly-generated value |
This cookie by Microsoft enables the platform to distinguish broswers and devices |
After 90 days |
|
Test_cookie |
Unique identifiers |
These cookies are used by DoubleClick to check if your browser supports cookies |
After browser is closed |
|
_gcl_au |
Unique identifiers |
These cookies provide ad delivery or retargeting, specifically user actions on a website after viewing or clicking on an advert. |
After 90 days |
|
_gcl_dc |
_gcl_dc Unique identifier for the ad click; Timestamp; Conversion data. This cookie is associated with Google’s advertising and measurement products, such as Google Ads and Analytics. This cookie is used to store ad click information, which helps to track and measure conversions. 90 days |
This cookie is associated with Google’s advertising and measurement products, such as Google Ads and Analytics. This cookie is used to store ad click information, which helps to track and measure conversions. |
90 days |
|
DSID |
User ID |
This cookie is used by Google to identify a logged-in user on non-Google websites. It ensures that the user’s ad personalisation settings are respected, and it helps to manage and deliver personalised ads based on the user’s preferences. |
14 days |
Meta
|
Name |
Data stored |
Purpose |
Expires |
|
_fbp |
Unique identifier; Timestamp; Browser and device details. |
This cookie is used by Facebook/Meta to deliver a series of ad products such as real-time bidding from third-parties. The cookie tracks user interactions and visits across websites where the Facebook Pixel is installed. |
After 90 days |
|
_fbc |
Click ID and Timestamp |
This cookie is used by Facebook to track clicks on ads and to link them to a specific website visit. |
Up to 2 years |
Manage your cookie settings
On the Ticketing website, we only use Performance, and Third-Party personalised Ad cookies after you have given your consent.
You can do this by selecting your preferences in the cookie banner or below. If you don't give your permission, we will only collect basic, essential cookies.
You can also control your cookies in your web browser settings. To find out more about cookies, including how to manage and delete them within your browser, please use the following links:
To quickly manage third party cookies generated by advertisers, visit Your Online Choices.
We aren't responsible for the information or the setting of cookies on these external websites.